Privacy and Cookies Policy

  1. Introduction

1.1 We are Il Casello Country House, registered office VIA VILLA BISIGNANO I TRAV.58 80147 NAPOLI  P.IVA 07451040633. This Privacy Policy sets out how we will process and handle personal data that you provide to us.

1.2 We reserve the right to update this Privacy Policy from time to time at our discretion. If we do so, the updated version will be effective as soon as it is accessible. You are responsible for regularly reviewing this Privacy Policy so that you are aware of any changes to it.

1.3 We are the data controller of the personal data that you provide to us.

  1. Collecting Your Data

2.1 We will collect your personal data as follows

(a) when you enquire about any of our services, we will collect your name, email address and telephone number; and
(b) when you book any of our services, we will also collect your date of birth, your address and payment information.

2.2 All personal data that you provide to us must be true, complete and accurate and you must not register under someone else’s name.

  1. Use of your personal data

3.1 We will use your personal data to respond to your queries and provide you with any tour that you have booked. If you have booked any of our services, you agree that we may be asked to share your personal data with third parties engaged by us to provide the services you have booked.

3.2 Otherwise, we do not share personal data with third parties, except (a) to respond to legal requirements (including under applicable data protection laws) or protect a third party’s rights, property, or safety; and (b) in connection with, or during negotiations of, any merger, sale of assets, consolidation or restructuring, financing, or acquisition of all or a portion of our business by or into another company.

  1. Where we hold and process your personal data

4.1 Some or all of your personal data may be stored or transferred outside of the European Economic Area (the EEA) for any reason, including for example, if our email server is located in a country outside the EEA or if any of our service providers are based outside of the EEA. You are deemed to accept and agree to this by using the system and submitting information to us.

4.2 If we do store or transfer your personal data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the EEA and under applicable data protection laws.

  1. Security

5.1 We shall process your personal data in a manner that ensures appropriate security of the personal data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures. However, no system can be completely secure. Therefore, although we take steps to secure your information, we do not promise that your personal data that you provide to us will always remain secure.

  1. Your rights

6.1 You have the right to obtain from us a copy of the personal data that we hold for you, and to require us to correct errors in the personal data that we process for you if it is inaccurate or incomplete. You also have the right at any time to require that we delete your personal data. To exercise these rights, or any other rights you may have under applicable laws, please contact us at info@casellocountryhouse.com

6.2 Please note, we reserve the right to charge an administrative fee if your request is manifestly unfounded or excessive.

6.3 We shall retain your personal data for 6 months after completion of the tour in order to ensure that we are able to deal with any queries or complaints you make.

6.3 If you have any complaints in relation to this Privacy Policy or otherwise in relation to our processing of your personal data, you should contact the Information Commissioner, see www.garanteprivacy.it

  1. Cookies

7.1 A cookie is a small text file containing a unique identification number that is transferred (through your browser) from a website to the hard drive of your computer. The cookie identifies your browser. These files are then used by websites to identify when users revisit that website. For more information on cookies, please see, www.allaboutcookies.org.

7.2 We use third party analytic cookies to monitor how our website is used. These cookies collect information anonymously and generate reports detailing information such as the number of visits to our website, where visitors generally came from, how long they stayed on our website, and which pages they visited. They do not collect any personal data. If you do not agree to this you can disable persistent cookies in your browser. This will prevent the analytic cookies from logging your visits.

  1. General

8.1 If any provision of this Privacy Policy is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision shall be construed, as nearly as possible, to reflect the intentions of the parties and all other provisions shall remain in full force and effect.

8.2. This Privacy Policy shall be governed by and construed in accordance with the law of England and Wales, and you agree to submit to the exclusive jurisdiction of the English Courts.